STANDARD DELIVERY POLICY

Next day delivery in Dublin and major cities in Ireland provided orders are received by us before 4.00pm. (Monday to Friday.)

2 to 3 day delivery for more rural areas.

Please note that a few special larger items require a slightly longer delivery time and you will be informed by email of the alternative delivery date.

STANDARD COLLECTION POLICY

Customers placing orders for collection from our shop 1 Terenure Road North, Terenure, Dublin 6w will be notified by email when their order is ready for collection.

DELIVERY CHARGES

For orders of €75 and over in value: Delivery is free of charge.

For orders under 75 in value: Delivery is €4.95

RETURNS

We will refund or exchange any item purchased from www.terenureofficesupplies.ie provided:
Returned goods are unused, in a saleable condition and in their original packaging.
Please notify us within 14 days should you wish to return an item we have supplied.

BACKORDERS

Any item that is out of stock when ordered will be placed on backorder, you will be notified by e-mail of the expected delivery date.

Should we receive no response from your e-mail we will assume that you wish to accept the goods on the date as specified.

If the delivery date is unacceptable please respond to our e-mail and we will cancel the backorder and either your credit card will be refunded or, if you are an account customer, you will not be invoiced.